Refund policy
Return & Refund Policy
At fastbuyer.store, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 7 days of receiving your item, subject to the conditions below.
Returns
You have 7 days after receiving your item to request a return.
To be eligible for a return, the item must be:
- In the same condition as received
- Unused and undamaged
- In its original packaging
- Accompanied by proof of purchase or order details
To request a return, please contact us at sadigitalhub76@gmail.com.
Please do not send an item back before contacting us and receiving return instructions. Returns sent without prior approval may not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order when you receive it. If you receive a damaged, defective, or incorrect item, contact us as soon as possible at sadigitalhub76@gmail.com with your order details and, where applicable, photos or videos of the issue.
We will review the issue and provide an appropriate solution.
Non-Returnable Items
Certain products may not be eligible for return due to their nature or hygiene requirements.
We may also refuse returns for items that have been used, damaged after delivery, or are not returned in their original condition and packaging.
Sale items or promotional items may be non-returnable unless they are defective or the wrong item was delivered.
Exchanges
If you would like to exchange an item, please contact us within 7 days of receiving your order.
Exchange requests are subject to product availability and the return conditions described above.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.
If your refund is approved, the refund will be processed using the applicable payment method. For Cash on Delivery orders, we may contact you to collect the necessary details for processing the refund.
Please allow reasonable processing time after approval for the refund to reach you.
Return Shipping
If the return is due to a defective, damaged, or incorrect item, fastbuyer.store may cover the applicable return shipping cost after reviewing the issue.
For returns due to a change of mind or other reasons not caused by an error on our part, return shipping costs may be the customer's responsibility.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Email: sadigitalhub76@gmail.com
Store: fastbuyer.store